If seeds fail to leave China, we will refund your payment 100%. But if seeds fail to reach you due to customs problem on your side which we were not informed in advance, we will not be able to bear any loss, and no refund will be made.
We sell only viable plants seeds online, and test germination of our seeds from time to time. So we will not be able to refund for seeds that clients fail to germinate, unless we are convinced that it's truly problem of our seeds.
Our mission is to supply fresh and true seeds from China. If any Plant seeds for sale online from us turn out to be wrong ones, we will refund you 100%.
Our email: firstname.lastname@example.org